REMIC Text Messaging (SMS) Terms

Last updated: October 16, 2026

Who we are

These terms apply to text messages sent by Real Estate and Mortgage Institute of Canada Inc. ("REMIC"), 2175 Sheppard Avenue East, Suite 307, Toronto, ON M2J 1W8. Phone: 877-447-3642. Email: support@remic.ca. Website: remic.ca.

What the program is

REMIC sends text messages to students and prospective students about our mortgage and life insurance licensing courses, continuing education (CE) and career programs. There are two kinds of messages:

  • Service messages about a course or account you already have: order and payment confirmations, course access details, live class and clinic reminders with joining links, exam booking confirmations, and replies to support requests you started.
  • Marketing messages about REMIC courses and programs, promotions, licensing deadlines and CE deadlines. We send these only if you have given express consent, or where Canada's Anti-Spam Legislation (CASL) permits a message based on an existing business relationship.

How you sign up

You opt in by entering your mobile number and ticking an unchecked box that says you agree to receive text messages from REMIC. This box appears at checkout on shop.remic.ca, on webinar and clinic registration forms, on enquiry forms, and in the messaging preference in your student account. Consent to receive text messages is not a condition of buying a course or enrolling in any REMIC program.

How often we text

Message frequency varies with the program you are enrolled in and the messages you opted into. Service messages are sent when something happens on your course or account. Marketing messages are typically no more than 4 per month.

Cost

REMIC does not charge for text messages. Message and data rates may apply, charged by your mobile carrier according to your plan.

How to stop, and how to get help

  • Reply STOP to any message to stop marketing texts. You will receive one confirmation message, and then no further marketing texts.
  • Reply HELP to any message for help, or contact us at support@remic.ca or 877-447-3642 (Monday to Friday, 9 am to 5 pm Eastern).
  • Replying STOP does not stop service messages about a course you have purchased. To stop those as well, contact us at support@remic.ca.
  • You can also change your messaging preference in your student account at any time.

Privacy

We do not sell, rent or trade mobile numbers. Text messaging originator opt-in data and consent are not shared with any third parties, except the messaging service providers that deliver messages on our behalf, and only for that purpose. See our Privacy Policy for details.

Other terms

  • Mobile carriers are not liable for delayed or undelivered messages.
  • Supported carriers may change. If your carrier does not support our messages, contact us and we will reach you another way.
  • We may update these terms. The date at the top shows when they last changed.